Dell Products and Accessibility
A variety of Dell™ products have been evaluated for conformance with the US Section 508 standards, thereby resulting in the issuance of a product-specific Voluntary Product Accessibility Template (VPAT). Many of our products have accessible features and functionalities and are indicated within the detailed VPATs. Further information is located here.
Dell has also teamed up with Electronic Vision Access Solutions (EVAS), an industry-leading provider of accessible plug- and play computers, to create computer systems designed specifically for people impacted by disabilities. Our plug and play solutions run right out of the box with application software, peripherals and assistive technology installed and configured.
Dell's Assistive Technology Services for business and government are designed to simplify and streamline the end-to-end process, enabling employers to successfully create and manage a diverse workforce.
Web Content Accessibility
To continuously exemplify our commitment to customers impacted by disabilities, Dell is currently taking action on several levels. Dell works toward the goal of meeting, and where possible, exceeding, both the W3C® Web Accessibility Initiative (WAI) and US Section 508 standards. Compliance with these guidelines helps make Dell.com more accessible to Web site visitors with disabilities and benefits all visitors to the site.
Further information on initiatives used to further the development of functionality and usability of applications is found here.
General Accessibility Features
Microsoft Windows - Ease of Access Center
Included as part of the Windows Operating System, users can configure their system to numerous accessibility settings and programs which are included in the operating system to customize keyboard navigation, screen zoom and magnification, speech-to-text control and color/contrast settings.
Windows Accessibility Help
Windows 7 – details here
Windows 8.1 – details here
Windows 10 – details here
Note: Accessibility information of Microsoft products which may be used in Dell systems – details here
Industry Standard Connectors
Dell products are supplied with industry standard connectors to enable use of Assistive technologies if desired. More information on connectors used with specific models can be found on www.dell.com
Keyboards may have tactile bumps which provide a reference point so that all keys may be located without visual assistance.
Keyboards may have been designed to facilitate use with minimal tactile control and accessible force profiles.
Enabling the Use of Adaptive Devices
Dell.com undergoes ongoing testing by users who employ adaptive devices to access the internet. Dell continually makes enhancements to its website in response to requests and testing. To facilitate both reading and navigation, Dell has made the following improvements:
- Compatibility with browsers to allow for adjusting the font size and zoom ability of a page.
- Coding enhancements to optimize interoperability with adaptive software.
- For users with screen readers that cannot read drop-down menus in the masthead, Dell has implemented functionality to allow users to navigate through the primary navigation categories, to get to all areas of the site through a fully functioning Site Map available in the footer of all web pages.
- Additional HTML heading tags have been added to help with in-page navigation.
- Additional accessible functionality has been added to the search box on each web page.
Dell is aware that there are always areas for improvement and enhancement of its website, and as such, is always working to deliver the best usability and accessibility experience for its customers. However, where we experience roadblocks to development, or where customers need additional assistance, Dell offers the alternative of contacting us by phone or chat.
The Dell website contains Flash and PDF files. You can download the PDF reader and a flash player both from Adobe®. Make sure that your browser allows Plug-Ins to be accessed. You may need to change your browser settings.
2) Dell’s Contact TTY Line
Support for the deaf, hearing impaired or speech impaired
1-877-DELLTTY; Monday - Friday 7a-5p, CT